Recorded Trainings

The Recorded Trainings are previously held live WebEx classes or other trainings that you can view and listen to at your leisure (provided that you have speakers). They are listed in the order they should be taken, or just click on one to learn a specific topic. Recordings can be paused or fast-forwarded.

The Recorded Trainings for each product appears on the bottom of each product page for your convenience. Click one of the product names below to visit the product page, and download the recording of your choice.

IMPORTANT NOTE: The Recorded Trainings utilize the Windows Media Player. To hear the recording, simply click on it to launch.


ClientBase Browser
ClientBase Browser version is an add-on to ClientBase Windows making remote access to your ClientBase data available to any computer running Internet Explorer.

ClientBase Marketing Services
ClientBase Marketing Services
(CBMS) offers award-winning, fully integrated and targeted marketing programs that are important tools for your success.

ClientBase Online
Providing even more robust access to client data, ClientBase Online is a new web version of ClientBase that can be accessed anywhere using Internet Explorer.

ClientBase Windows
ClientBase Windows
is the dedicated CRM tool designed specifically for travel agencies providing complete profile, contact and trip management abilities.

Credit Card Merchant
Credit Card Merchant is an automated, easy-to-use interface to process agency merchant credit card service fees and other transactions through Trams Back Office.

Trams Crystal Reports
Trams Crystal Reports
is an add-on to ClientBase and/or Trams Back Office that offers you the ability to run pre-designed Trams Crystal Reports in addition to those offered within the Trams Back Office and ClientBase products.

IC Host Export Utility
This utility is designed for independent contractors (IC) and host agencies to share data more efficiently using Trams Back Office and ClientBase.

Trams Back Office
Trams Back Office
is the back office accounting and reporting system that is the engine behind the world's most successful travel agents.