Misc Downloads


Trams Back Office or ClientBase Installation Files


Previous Trams Back Office or ClientBase Update Files


Below is a list of Miscellaneous Downloads for our products. Scroll down to access instructions for the download you are looking for.


Most Current Database Updates for Credit Card Encryption

If you are a Trams Back Office agency that does not have ClientBase, but would like to encrypt your database, you need to run the following update file below.  Not sure if you are encrypted?  In Trams Back Office, go to Help|Table Version and check the area, Database Encrypted.  Warning!  If you do not know whether you have ClientBase, check with your Database Administrator.

CBPlusUp.exe 

If you are a ClientBase agency that does not have Trams Back Office, but would like to encrypt your database, you need to run the following update file below.  Not sure if you are encrypted?  In ClientBase go to Help|About and check the area, CC Encryption Done.  Warning!  If you do not know whether you have Trams Back Office, check with your Database Administrator.

TFWUp.exe 

Globally Creating Interface ID's in ClientBase

If your ClientBase profiles are lacking Interface ID's and you would like to run a routine that automatically assigns an Interface ID to each profile that does not contain one, use our Interface ID Generator Utility. This utility can be used to automatically create Interface IDs for those profiles that do not have any. Be sure that you have a restorable backup of the ClientBase database before running this utility. 

Unattended Installation or Update of ClientBase Files  

If desired, agencies can run the installation/update programs on a workstation without any prompts (without the wizard) so that the new install and update process on a workstation can be automated. In order to activate the unattended version of the setup.exe or update.exe, the cbpparams.ini file must be saved in the same directory as the setup.exe and/or update.exe and must contain the necessary settings that are otherwise handled via prompts in the wizard version of our installation programs. 

Download the cbpparams.ini file here

Download instructions for use

Workstation GDS API Files Necessary for ClientBase Browser and ClientBase Online

ClientBase Browser and ClientBase Online require certain GDS API files be installed on each workstation in order for the PNR Import feature to function. PNR Import accesses reservations stored within an Amadeus, Apollo/Galileo, Sabre, or Worldspan PNR for import into ClientBase Browser or ClientBase Online, so that new reservation records can be created and added within the reservation tab of the Res Card. Once the new reservations reside in the Res Card, print out trip proposals, itineraries, or add additional reservations using Live Connect and generate invoices.

These workstation API files are also needed by Amadeus users and MySabre agencies using sabwinapi to enable the Merge to PNR feature. Merge to PNR provides ClientBase users with the ability to move customer information (maintained in ClientBase profiles) to the reservation system's PNR.

Note:  User must have administrative rights on computer in order to install these files. 

Download

Amadeus Agencies:

 
  • For all users, download and save the following cbbcomps utility here.
  • Run on each workstation to install and register the necessary Amadeus files for Merge to PNR and PNR Import features to work.
  • Verify your APS or Vista +Script tool is activated.
Download

Apollo/Galileo Agencies:

 
  • For all users, download and save the following cbbcomps utility here.
  • Run on each workstation to install and register the necessary Apollo/Galileo files for the PNR Import feature to work.
Download

Sabre Agencies:

 
  • For all users, download and save the following cbbcomps utility here.
  • Run on each workstation to install and register the necessary Sabre files for Merge to PNR and PNR Import features to work.

Sabre Red Users: An API is the tool ClientBase uses to connect to the Sabre Host. In order for PNR Import (and Merge to PNR) to work, you must enable the MySabre Emulator within Sabre Red. Enable the MySabre Emulator by launching Sabre Red and going to Tools|Options|Sabre System|Advanced and check MySabre Emulator.  After placing a check in the setting MySabre Emulator and clicking OK, a message informs you to log out and log in again to activate the MySabre Emulator.

Sabre for Windows Users: You must be running version 4.4G or above, as this platform includes the Sabre API needed to communicate directly with Sabre. TA Sharing must be enabled.

Download

Worldspan Agencies:

 
  • If you have not already done so, contact your Worldspan Account Manager to enable a DIR Device, assign you a unique agency Pool Name, and Obtain a unique agency Connection ID.
  • For all users, download and save the following cbbcomps utility here.
  • Run on each workstation to install and register the necessary Worldspan files for the PNR Import feature to work. During this process you will be prompted for your unique agency Connection ID obtained in Step 1 above.
  • ClientBase needs to pass an Agent Sine, and your Agency Pool Name to Worldspan when PNR Import is performed. To set this so it defaults automatically, you can enter each Agent Sine and Agency Pool Name into each User Login record.

To do this, have each User log into ClientBase and go to Tools|My Login|PNR Import. Click Add and set the CRS to Worldspan, entering agent's login Sine into Agent Sine, and Agency Pool Name into the field Pool Name. Each time this User performs a PNR Import the Agent Sine and Agency Pool Name default automatically.

In ClientBase Browser, the SYSDBA can also enter this information into each User Login record by logging into ClientBase as the SYSDBA and going to Tools|Settings|User Logins and retrieving each Login record and updating accordingly.

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