Trams and ClientBase Product and Services Leadership

Sharon Meyer, Director, Product Management and Development
Sharon Meyer, CTC, has been an integral part of the success of Trams and ClientBase Products and Services since she joined the company in 1986. As a front line agent the 5 years prior, she used that experience to help market, train, and support the Trams Back Office program. She spent the last 13 years as ClientBase Product Manager and has now transitioned into the role of Trams and ClientBase Products and Services Chief Operating Officer. A highly regarded trainer, she has helped agents adapt to new technologies at dozens of industry conferences and events. Even after training thousands of agents, the favorite part of Sharon’s job is helping Travel Agencies benefit from technology. Happily married to Steve, she is also the mother of 3 awesome kids: Jordan, Austin and Dylan. Sharon loves to read, cook, travel with the family, and spend lots of time cheering on the kids at water polo, lacrosse and school activities.


Dan Palley
, Chief Technical Officer
Dan Palley was the first employee hired when Trams and ClientBase Products and Services was founded in 1986. Fresh out of computer school, Dan ignored the advice of his parents and friends and abandoned his job with a Fortune 500 company to go to a small start-up with an uncertain future. Years later, Dan is still the head of all stuff technical at Trams and ClientBase Products and Services, including overseeing the small army of developers that create the products that make up the Trams and ClientBase Products and Services line. He’s considering training his son, Nick, to program so that he can look forward to his retirement in the not-so-near future.


Julie Durham, Director of Sales, CRM and Financial Management
Sabre Travel Network | Agency Solution Sales
Julie is a passionate, driven business partner to Agency Owners and Managers with over 20 years experience in the travel industry - counting large and small agencies in her resume. She has managed all aspects of Travel Agency Operations including Sales Team Development, Territory Sales, Database Management and Group Operations. She concentrates on bridging the gap between front office sales and back office accounting.

Since 2011 she has used her expertise to develop and implement strategic business and marketing plans for the Travel Agency community. Her strong leadership and management skills complement agency teams and allow her to interact with diverse organizations. She has an in depth understanding of Consortia Marketing Programs and how an agency can receive the highest return for their Marketing dollar.

In her role at Sabre Travel Network her goal is to take a creative approach when analyzing agency operations, to provide relevant, efficient technology solutions


Linda Pannekeet
, Trams Back Office Product Marketing Manager
Linda Pannekeet works in the Los Angeles office where she holds the positions of Trams Back Office Product Manager and Client Relations Manager. During Linda’s 23-year tenure, she has gained an in-depth understanding of the applications offered by Trams and ClientBase Products and Services and how that relates to customer’s needs. This experience has helped Linda to make an impact in her role with regards to improved agency implementation procedures and presenting customer’s concerns and requests to the development team. Some of Linda’s other interests include: cooking, swimming, and of course, shopping.


Lindsay Chomyn
, CBMS Product Marketing Manager
Lindsay Chomyn has worked with Trams and ClientBase Products and Services since 1996 in assorted positions. She currently holds the position of Director of Operations for CBMS . Lindsay’s background is Accounting/Management and she has spent some time as a travel agent. Her background makes working at Trams and ClientBase Products and Services a perfect fit and it shows in her enthusiasm for her daily work. Lindsay and her husband, Chris spend their time outside of work trying to keep up with their two young daughters Anneke and Alexis. One look at Lindsay’s desk, covered in pictures of the family, tells you how much she enjoys motherhood.


Chris Bolding,
Director, Product Marketing

 

Jeanne Fick, Implementation/Training/Support Manager
Jeanne Fick has been with Trams and ClientBase Products and Services since 1999, and in education for over 40. In her capacity as Implementation/Training/Support Manager, she oversees (with a great team) the complete product implementation process from installation to training to support. Also responsible for documentation, Jeanne compiles the Help Files found inside Trams and ClientBase Products and Services programs. She is a former Peace Corps volunteer serving in Swaziland, Africa and also taught for some time in American Samoa. Jeanne enjoys hiking, sports, and helping out in the community.


Rebecca Darter
, Quality Assurance Manager
Rebecca Darter has been with Trams and ClientBase Products and Services since 2006, and manages the Quality Assurance department.  Prior to Trams, she learned the ins and outs of the travel industry while working at an agency in Illinois for 2 years.  During her time at the agency, Rebecca fell in love with Trams and ClientBase Products and Services software and transitioned from customer to employee when she moved to Los Angeles.   In her current role, Rebecca manages a team that is dedicated to releasing the best software in the industry.  Rebecca holds a B.S. in International Studies from the University of Illinois Urbana-Champaign.