DOWNLOAD CLASS HANDOUTS AND PRESENTATIONS BELOW.
Below is the agenda for TMU 2008. You may download your class
materials by clicking on the icon to the right of each class.
The class materials are in Adobe PDF format. If you do not have
Adobe Acrobat Reader, you may download it by clicking
here.
Monday,
April 21, 2008 |
| 1:30 pm -- 5:30 pm |
ARC: Fraud Prevention Seminar
|
|
| |
| 5:30 pm Showtime |
Toxic Audio
Local producer David Saxe brought Toxic Audio to the V
Theater in Las Vegas after a successful run Off Broadway
in New York City. This amazing group has appeared on television
and in arenas across the country as the opening act for
Tony Bennett, Kenny G., and Wayne Brady, just to name a
few. Five electrifying entertainers perform an eclectic
mix of almost every musical genre ranging from pop to jazz,
hip-hop to country to comedic parodies. Their audience appeal
is universal with a fan base and audience members ranging
in ages from 7 to 77. You'll think Toxic Audio is backed
by a full band, but it's really only five human voices.
Click
here for more info. |
|
| |
| 7:30 pm Showtime |
THE RAT PACK IS BACK!
With a stellar cast of some of the finest performers in
the business, The Tribute has been hailed as the next best
thing to seeing the Rat Pack themselves. The Sandy Hackett/Dick
Feeney Tribute to Frank Sinatra, Sammy Davis Jr., Joey Bishop,
and Dean Martin is headlining at theatres around the country.
Come and re-live the magic of the Rat Pack! Click
here for more information. |
|
| |
| 8:30 pm Showtime |
The V Theater Variety Show
The V Theater show is a variety show -"V" incorporates
talent from all corners of the world - comedians, jugglers,
acrobats, death-defying stunts, magicians, and musical performances
for the ultimate entertainment experience! Click
here for more information. |
|
| |
| 10:00 pm Showtime |
The V Theater Presents Gordie
Brown
Gordie Brown has got it all. He is a Vegas favorite that
sings, dances, and satirizes!
He is funny, entertaining, and never boring. An act woth
seeing! |
|
| |
Tuesday,
April 22, 2008 |
| 9:00 am -- 5:00 pm |
Registration |
|
| |
|
|
| 1:30 pm -- 5:30 pm |
Training Sessions |
|
| |
TRAMS Back Office (TBO): Basic Introductory Training |
 |
| |
ClientBase (CB): Basic Introductory Training |
|
| |
ClientBase Browser Version (CBB): Basic Introductory Training
*Note This Class Ends at 3:30 |
|
| |
TMU Tech Center, Study Hall & Cyber
Café |
|
| |
|
|
| 1:30 pm -- 2:15 pm |
Mini Sessions |
|
| |
TRAMS Back Office (TBO): Credit Card Merchant |
|
| |
NCL: What FreeStyle 2.0 Means To Your
Business!
|
 |
| |
Travel Desk: A Revolution in Self Service which SAVES AGENTS
MONEY through email and voice bookings. |
|
| |
Maximizing Your Profitability Using the
Sabre Leisure Portal |
|
| |
|
|
| 2:30 pm -- 3:15 pm |
Mini Sessions |
|
| |
TRAMS Back Office (TBO): Overview |
|
| |
CSA Travel Protection - Booking Insurance
in ClientBase |
|
| |
GRASP Technologies - Using Technology to Generate Revenue
and Lower Costs
|
|
| |
Maximizing Your Profitability Using the
Sabre Leisure Portal |
|
| |
|
|
| 3:30 pm -- 4:15 pm |
Mini Sessions |
|
| |
ClientBase (CB): Overview |
|
| |
Vegas Update |
|
| |
ARC: Travel Business Intelligence - You Should Know What
You're Missing |
|
| |
TripTailor Vacations - Serving Your Customers...AND
Your Bottom Line
|
|
| |
|
|
| 4:30 pm -- 5:15 pm |
Mini Sessions |
|
| |
Why You Should be in TRAMS Marketing Alliance (TMA) |
|
| |
ClientBase (CB): Setting Up and Using
Inventory |
|
| |
AIG Travel Guard |
|
| |
TripTailor Vacations - Serving Your Customers...AND
Your Bottom Line |
|
| |
|
|
| 5:30
pm -- 6:30 pm |
Welcome Reception
Don’t Miss It! VooDoo
Lounge at The Rio - 51 Floors Up, with a breathtaking view
of the Vegas Strip! |
|
| |
| 7:30 pm Showtime |
THE RAT PACK IS BACK!
With a stellar cast of some of the finest performers in
the business, The Tribute has been hailed as the next best
thing to seeing the Rat Pack themselves. The Sandy Hackett/Dick
Feeney Tribute to Frank Sinatra, Sammy Davis Jr., Joey Bishop,
and Dean Martin is headlining at theatres around the country.
Come and re-live the magic of the Rat Pack! Click
here for more information. |
|
| |
|
|
| 8:30 pm Showtime |
The V Theater Variety Show
The V Theater show is a variety show -"V" incorporates
talent from all corners of the world - comedians, jugglers,
acrobats, death-defying stunts, magicians, and musical performances
for the ultimate entertainment experience! Click
here for more information. |
|
| |
|
|
| 10:00 pm Showtime |
The V Theater Presents Gordie
Brown
Gordie Brown has got it all. He is a Vegas favorite that
sings, dances, and satirizes!
He is funny, entertaining, and never boring. An act woth
seeing! |
|
| |
Wednesday,
April 23, 2008 |
| 7:30 am -- 5:00 pm |
Registration |
|
| |
|
|
| 8:00 am -- 9:30 am |
General Session Breakfast &
Welcome Address With Lee Rosen, President, TRAMS, Inc. Breakfast
sponsored by: Norwegian Cruise Line
|
|
| |
|
|
| 9:45 am -- 11:00 am |
Breakout Sessions |
|
| |
CRM 101 (Customer Relationship Management) |
|
| |
CB: Increase Your Repeat Business Rates |
|
| |
TBO: Payments - Understanding the Basics |
|
| |
TBO: Advanced General Ledger Procedures
and More! |
|
| |
Maximum Marketing |
|
| |
TRAMS Back Office Reports: Open
Forum & Idea Exchange |
|
| |
Making Sabre FormatFinder Work For You |
|
| |
Sabre Cars: Training, Tools and Tips |
|
| |
Sabre Shortcuts: Learn How to Do More in Less Time! |
|
| |
Customer Relationship Recycling With Nolan
Burris |
|
| |
TMU
Tech Center, Study Hall & Cyber Café |
|
| |
TBO
Interface and CB GDS Integration Assistance |
|
| |
|
|
| 11:00 am -- 11:15 am |
Coffee Break |
|
| |
|
|
| 11:15 am -- 12:30 pm |
Breakout Sessions |
|
| |
CB: Res Card 1 |
|
| |
CB: Going Paperless - Peer-to-Peer
Training |
|
| |
TBO: Quality Control & Reports |
|
| |
TBO: Enhancements in the Latest
Version |
|
|
| |
TMA: The Ultimate Marketing Solution |
|
| |
TBO Interface & ClientBase
GDS Integration: Open Forum & Idea Exchange |
|
| |
Beyond Air, Car and Hotel: How to Boost Commissions
by Selling More |
|
| |
Optimize MySabre®: Training,
Tools and Tips |
|
| |
Sabre Hotels: Training, Tools and Tips |
|
| |
The Enormous Power of The
Small Stuff With Nolan Burris |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
|
|
| 12:30 pm -- 1:45 pm |
General Session Luncheon - Let's
Go Green Together! |
|
| |
|
|
| 2:00 pm -- 3:15 pm |
Breakout Sessions |
|
| |
CB/TMA: Developing An Effective Sales Strategy
for Agents |
|
| |
CB/TBO: Going Beyond Canned
Reports with TRAMS Crystal Reporting
Including Setup & Sampling |
|
| |
TBO: The World of Reconciliations |
|
| |
TBO: Advanced Tips & Tricks |
|
| |
CB/TBO: Front to Back Groups - Peer
to Peer Training |
|
| |
Marketing Ideas: Open
Forum & Idea Exchange |
|
| |
Sabre Shortcuts: Learn How to Do More In Less
Time! (repeated) |
|
| |
Making Sabre FormatFinder
Work For You |
|
| |
Optimize MySabre®: Training, Tools and Tips |
|
| |
Social Networks With Nolan
Burris |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
TBO
Interface and CB GDS Integration Assistance |
|
| |
|
|
| 3:15 pm -- 3:30 pm |
Coffee Break |
|
| |
|
|
| 3:30 pm -- 4:45 pm |
Breakout Sessions |
|
| |
CB: Res Card 2 |
|
| |
CB: Enhancements in the Latest
Version |
|
| |
TBO: Report Generator - Understanding the Basics |
|
| |
CB/TBO: ClientBase for TRAMS
Back Office Bookkeepers |
|
| |
Accelerate Your Marketing With TMA: Making Your
Data Work for You! |
|
| |
How To Recruit New Talent
to Your Agency: Open Forum & Idea Exchange |
|
| |
Rest Easy with Sabre Air Ticket Refunds and
Exchanges |
|
| |
Sabre Hotels: Training, Tools
and Tips (repeated) |
|
| |
The Hottest Tool for Selling Cruises is Here!
Sabre Cruises Training, Tools & Tips - Not Just for Sabre
Agents |
|
| |
Futurama! With Nolan Burris |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
TBO
Interface and CB GDS Integration Assistance |
|
| |
|
|
| 5:00 pm -- 7:00 pm |
Tradeshow & Cocktail Reception |
|
| |
|
|
| 8:30 pm Showtime |
The V Theater Variety Show
The V Theater show is a variety show -"V" incorporates
talent from all corners of the world - comedians, jugglers,
acrobats, death-defying stunts, magicians, and musical performances
for the ultimate entertainment experience! Click
here for more information. |
|
| |
|
|
| 10:00 pm Showtime |
The V Theater Presents Gordie
Brown
Gordie Brown has got it all. He is a Vegas favorite that
sings, dances, and satirizes!
He is funny, entertaining, and never boring. An act woth
seeing! |
|
| |
|
|
Thursday,
April 24, 2008 |
| 8:00 am -- 5:00 pm |
Registration |
|
| |
|
|
| 8:30 am -- 10:00 am |
General Session Breakfast
Generational Marketing with Jeff Drew, CTC, V.P. Sales, Oceania Cruises |
|
|
| |
|
|
| 10:15 am -- 11:30 am |
Breakout Sessions |
|
| |
CB: Using Activity Manager to Manage Your Day |
|
| |
CB: Tips & Tricks in the
Real World - Peer-to-Peer Training |
|
| |
TBO: General Ledger Overview & Setup |
|
| |
TBO: Advanced Report Generator |
|
| |
TRAMS Marketing Alliance (TMA): Open
Forum & Idea Exchange |
|
| |
TBO: Using TCC's (TRAMS Certified
Consultants) for Remote Bookkeeping |
|
| |
Introducing ClientBase Online |
|
| |
The Hottest Tool for Selling
Cruises is Here! Sabre Cruises Training,
Tools & Tips - Not Just for Sabre Agents (repeated) |
|
| |
Rest Easy with Sabre Air Ticket Refunds and
Exchanges (repeated) |
|
| |
Customer Relationship Recycling With Nolan
Burris (Repeated) |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
|
|
| 11:30 am -- 11:45 am |
Coffee Break |
|
| |
|
|
| 11:45 am -- 12:45 pm |
Breakout Sessions |
|
| |
CB: Storing Vendor Data with Profiles or (Managing
Your Relationships w/Vendors) |
|
| |
CB: Customizing Trip Documents |
|
| |
TBO: Agent Setup, Commissions, Statements &
Reconciliation |
|
| |
Introduction to Email Marketing |
|
| |
Introduction to SQL |
|
| |
TRAMS Back Office: Open
Forum & Idea Exchange |
|
| |
TBO: Using Credit Card Merchant |
|
| |
Making Sabre FormatFinder
Work For You |
|
| |
Travel Insurance - Don't Let Your Customers
Travel Without It |
|
| |
TMA - The Ultimate Marketing
Solution (repeated) |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
|
|
| 12:45 pm -- 2:00 pm |
General Session Luncheon |
|
| |
|
|
| 2:15 pm -- 3:30 pm |
Breakout Sessions |
|
| |
CB/TMA: Developing a Travel Agency Marketing
Plan |
|
| |
CB/TMA/TBO: Better Together
- Using the TRAMS Suite of Products
to Maximize Your Sales & Profits - Peer-To-Peer
Training |
|
| |
TBO: Closing Out an Accounting Period - Understanding
the Basics |
|
| |
TBO: Advanced Payments &
Cleaning Up Client Balances |
|
| |
Accelerate Your Marketing With TMA - Making
Your Data Work for You (repeated) |
|
| |
Advanced SQL: Running Queries
& Accessing the TRAMS Database |
|
| |
ClientBase: Open Forum & Idea
Exchange |
|
| |
Sabre Shortcuts: Learn How
to Do More In Less Time! (repeated) |
|
| |
Optimize MySabre®: Training, Tools and Tips
(repeated) |
|
| |
Blogging For Bucks! With Nolan
Burris |
|
| |
TMU Tech Center, Study Hall & Cyber Café |
|
| |
|
|
| 3:30 pm -- 3:45 pm |
Coffee Break |
|
| |
|
|
| 3:45 pm -- 5:00 pm |
Concurrent Breakout Sessions |
|
| |
CB: Using Live Connect |
|
| |
CB: Manage Your Corporate
Clients |
|
| |
TBO: Using the Agency Credit Card |
|
| |
TBO: Setting Up Utilities |
|
| |
Handling Groups in CB/TBO or Both: Open
Forum & Idea Exchange |
|
| |
Sabre Cars: Training, Tools
and Tips (repeated) |
|
| |
Corporate Travel Today - Tricks of the Trade |
|
| |
Googleize Everything! With
Nolan Burris |
|
| |
|
|
| 6:00 pm -- 10:00 pm |
Graduation Party! Sponsored
by MGM/Mirage
Experience Elegance &
Excitement at BARE, The NEW Outdoor European Nightclub &
Pool at The Mirage
|
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