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Agenda
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Class
Handout coming soon.| Tuesday, April 17th | ||
|---|---|---|
| 1:00PM - 5:00PM | Registration, Cyber Cafe, and and ATAA Refreshment Desk | |
| 1:30PM - 5:30PM |
Basic Training Sessions | |
| - TRAMS Back Office - Basic Training |
 |
|
| - ClientBase - Basic Training |
|
|
| 2:00PM - 5:00PM | Study Hall |
 |
| 2:00PM - 7:00PM |
Technology Pavilion | |
| 2:00PM - 2:45PM | Breakout Session | |
| - TRAMS Marketing Advantage (TMA) - What is it & How Does it Generate Revenue | |
|
| - Hosted CBB - The New Ultimate Database Hosting Solution | |
|
| - Time Management and Goal Setting |
|
|
| - Trisept Solutions/VAX VacationAccess | |
|
| - TripTailor™ | |
|
| - Passport Online - Integrated Website & Email Marketing Solutions | |
|
| 3:00PM - 3:45PM |
Breakout Session | |
| - TRAMS Credit Card Merchant | |
|
| - Oryel | |
|
- ClientBase QuickStart Program - Getting Your Agents
Up & Running |
|
|
| - Maximize Your Marketing - How to take the next step in finding
and keeping your best clients! |
|
|
| - Sabre Cruises | |
|
| - Group Travel Technologies | |
|
| 4:00PM - 4:45PM |
Breakout Session | |
| - TRAMS Marketing Advantage (TMA) - What is it & How Does it Generate Revenue | |
|
| - Automate Your TRAMS Procedures | |
|
| - ClientBase Browser Version: Basic Training Part I | |
|
| - ARC: IAR |
|
|
| - Time Management and Goal Setting |
|
|
| - TripTailor™ |
|
|
| 5:00PM - 5:45PM |
Breakout Session | |
| - Customer Relationship Management (CRM) - Understanding The Basics | |
|
| - ClientBase Browser Version: Basic Training Part II | |
|
| - ARC: IAR | |
|
| - Maximize Your Marketing - How to take the next step in finding
and keeping your best clients! |
|
|
| - Sabre Cruises | |
|
| - The Odyssey Group | |
|
| 6:00PM - 7:00PM |
Welcome Reception in The Technology Pavilion Sponsored by: The Rio |
|
| Wednesday, April 18th | ||
|---|---|---|
| 12:00PM - 5:00PM |
Registration & Cyber Cafe | |
| 8:00AM - 8:30AM |
Continental Buffet Breakfast | |
| 8:30AM - 9:30AM |
General Session & Welcome Address With Lee Rosen,
President, TRAMS, Inc.
|
|
| 9:30AM - 12:30PM | Technology Pavilion |
|
| 9:45AM - 11:00AM | Breakout Session | |
| - TBO & CB: Group Management |
|
|
| - TBO: Quality Control & Reports | |
|
| - CB: Developing an Agent Sales Strategy | |
|
| - TBO: Fundamental Tips/Tricks/Keystrokes | |
|
| - Customer Relationship Management (CRM)- Understanding The Basics | |
|
| - CB: Setting Up & Using Inventory | |
|
| - It's a Fees For All, With Nolan Burris sponsored by ATAA | |
|
| Study Hall | |
|
| 11:15AM - 12:30PM | Breakout Session | |
| - CB & TBO: Advanced Management Reports | |
|
| - TBO: Credit Card Merchant | |
|
| - TMA Your Email Marketing Program - Learning the Basics | |
|
| - CB: Res Card 1 | |
|
| - CBB: Using Activities to Manage Your Day | |
|
| - TBO: Payments - Understanding the Basics | |
|
| - Bang For The Buck! For SUPPLIERS Only, With Nolan Burris sponsored
by ATAA |
|
|
| Study Hall | |
|
| 12:30PM - 1:45PM | Luncheon Buffet & General Session | |
| 1:45PM - 3:30PM | Technology Pavilion | |
| 2:00PM - 3:15PM | Breakout Session | |
| - TBO: Advanced Tips & Tricks |
|
|
| - TBO: The World of Reconciliations | |
|
| - TMA: Setup, Scheduling, and Operations | |
|
| - CB: Res Cards 2 | |
|
| - ClientBase Browser: Using Queries, Putting Profiles to Work for You | |
|
| - CB: Going Paperless | |
|
| - Presentation Zen! For SUPPLIERS Only, With Nolan Burris sponsored
by ATAA |
|
|
| Study Hall | |
|
| 3:15PM - 3:30PM | Break | |
| 3:30PM - 4:45PM | Breakout Session | |
| - ClientBase Browser: Using Res Cards | |
|
| - TBO: Open Forum for Back Office Users | |
|
| - TMA: Success Stories, Learning From Your Peers | |
|
| - CB: Using Live Connect | |
|
| - TBO: General Ledger Overview & Setup | |
|
| - CB: Enhancements in the Latest Version | |
|
| - The Amazing World of Tech Alternatives, With Nolan Burris sponsored
by ATAA |
|
|
| 5:00PM - 7:00PM | Tradeshow & Cocktail Reception | |
FREE TICKETS TO BLUE MAN GROUP |
||
| Thursday, April 19th | ||
|---|---|---|
| 8:00AM - 4:30PM | Registration & Cyber Cafe | |
| 8:30AM - 9:00AM | Buffet Breakfast | |
| 9:00AM - 10:00AM | General Session | |
| 10:00AM - 10:15AM | Transfer/Break | |
| 10:15AM - 11:30AM | Breakout Session | |
| - TBO: Report Generator - the Basics | |
|
| - TBO: Advanced GL Procedures and More | |
|
| - How Successful Agents Market | |
|
| - CB: Open Forum for Power Users | |
|
| - CB & TBO: Life Cycle of a Promotion | |
|
| - An Introduction to SQL | |
|
| - The Other World of Google, With Nolan Burris sponsored by ATAA |
|
|
| Study Hall | |
|
| 11:30AM - 11:45AM | Break | |
| 11:45AM - 1:00PM | Breakout Session | |
| - TBO: Agent Setup/Commissions/Statements/Reconciliation | |
|
| - TBO: Advanced Report Generator | |
|
| - CB: Developing a Travel Agency Marketing Plan | |
|
| - CB: Marketing Leisure to Your Corporate Clients | |
|
| - CB: Set Up - Getting Started Using ClientBase | |
|
| - SQL Advanced - Running Queries & Accessing the TRAMS Database *requires a basic knowledge of SQL - recommend SQL Intro class at 10:15AM |
|
|
| - Consulting - The Killer App for Frontline Success! With Nolan
Burris sponsored by ATAA |
|
|
| Study Hall | |
|
| 1:00PM - 2:00PM | Luncheon Presentation The Vegas Experience, With Ed Fioravante, LVCVA  |
|
| 2:15PM - 3:30PM | Breakout Session | |
| - TBO: Closing Out an Accounting Period - the Basics | |
|
| - TBO: Enhancements in the Latest Version | |
|
| - CB: Best Marketing Practices | |
|
| - Introduction to Email Marketing with Lee Rosen | |
|
| - CB: Advanced Tips/Tricks/Keystrokes | |
|
| - The Legal Liabilities of Managing Independent Contractors | |
|
| - Excel For Everyone! With Nolan Burris sponsored by ATAA |
|
|
| Study Hall | |
|
| 3:30PM - 3:45PM |
Break | |
| 3:45PM - 5:00PM |
Breakout Session | |
| - TBO: Using the Agency Credit Card | |
|
| - TBO: Advanced Payments & Cleaning Up Client Balances | |
|
| - Remote Access Issues & Solutions - in Plain English! |
|
|
| - CB: Advanced Queries | |
|
| - CB: Maintaining a Healthy Database | |
|
| - Ask The Attorney - An Open Forum for Your Questions | |
|
| - Overcoming Brain Freeze! Applying What You've Learned at TMU,
With Nolan Burris sponsored by ATAA |
|
|
| 6:00PM - 9:00PM |
Graduation Party! | |
 |
TRAMS, Inc. 5777 West Century Blvd., Suite 1200 Los Angeles, CA 90045 |
| ------------------------------------------------------------------------------------------------- | |
| © 2006 TRAMS, Inc. | |