ClientBase Plus
CB+ & TBO: Canadian User Group
CB+ & TBO: Enhanced Group Management
CB+ & TBO: Finding Help & Using TRAMS Support Tools
CB+ & TBO: Lifecycle of a Promotion from Start to Finish
CBB: ClientBase Browser Version: Overview
CB+: A Day in the Life of an Agent: Providing Superior Service
CB+: Advanced Queries
CB+: Agent as a Concierge
CB+: CRM 101 - Introduction to ClientBase Plus
CB+: E-mail Marketing Made Easy
CB+: For Bookkeepers
CB+: Great Marketing Ideas
CPB: Hot Tips To Selling More Insurance
CB+: Inventory Manager
CB+: Live Connect to Internet Booking Engines
CB+: Management Strategies for the Real World
CB+: Power User Open Forum for Enhanced Usage
CB+: Quickstart
CB+: Res Cards Part I - Managing the Sales Process
CB+: Res Cards Part II - Invoices, Itineraries and Trip Statements
CB+: Successful Tips for Selling More Cruises
CB+: Tips, Tricks and Enhancements
CB+: Tune Up and QC

TRAMS Back Office
CB+ & TBO: Canadian User Group
CB+ & TBO: Enhanced Group Management
CB+ & TBO: Finding Help & Using TRAMS Support Tools
CB+ & TBO: Lifecycle of a Promotion from Start to Finish
TBO: Credit Card Processing - Part 1
TBO: Credit Card Processing - Part 2
TBO: Enhancements in Version 2.05
TBO: Enhancements in Version 2.06
TBO: For Beginners - Learning the Fundamentals
TBO: For Host Agencies and Ics
TBO: For Owners
TBO: General Ledger & End of Month Routine
TBO: General Ledger Advanced Skills
TBO: General Ledger Overview & Setup Highlights
TBO: Handling Discounted and Marked Up Transactions
TBO: Handling Groups
TBO: Headers, Footers,Batch Reporting & Check Writer
TBO: Invoices
TBO: New Setup Essentials
TBO: Payments, Payables, Pegasus, NPC and CommTrak
TBO: Preventing Fraud
TBO: Quality Control & Reports
TBO: Reports I
TBO: Reports II
TBO: Tips & Tricks

Specialty Classes
General Session with Lee Rosen
Accessing Your TRAMS database using SQL
BookingBuilder, ClientBase and Non-Participating Airlines
Carnival Cruise Lines
Costa: Cruising Italian Style in the Caribbean
Cunard Cruise Lines: Selling the Queen Mary 2
Fun! Fun! Fun!
Google Mania
How to Be a Know-It-All
HTML
Image is Everything! Creating Brochures, Documents and Powerpoints with Style!
Introduction to SQL
Legal Brief with Jeff Miller: At-Home Employees
Legal Brief with Jeff Miller: Supplier Default
Legal Seminar with Jeff Miller: Open Forum
Live Connect Pavilion!
MS Excel: Fast & Furious!
Pegasus?Commission Processing Services
Princess' POLAR Online: The Most Efficient and Profitable Way to Sell Princess Cruises
Remote Access
Seabourn Cruise Line: How To Find, Market & Sell To Affluent Clients
Study Hall - No handouts given
Technology, Tools, and Sales Promotion - A Perfect Marriage to Help Travel Professionals Make Money
The Fine Art of Consulting
The Internet Unplugged: How WiFi is Unwiring the World
The Mark Travel Corporation: You Get More With TMTC
Using the Power of the Internet to Build Leisure Travel Sales
VAX VacationAccess: Funjet Vacations New Shopper's Paradise
VAX VacationAccess: Maximizing the Member Services Menu
Voice-Over IP (VOIP): A Revolution in Affordable Telephone Communications
Windstar
Writing Crystal Reports: Getting Started
Your Consortium: Things They Should, Can, and Are Doing for You