Agenda

 

 
Class Handouts in Adobe PDF format
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WEDNESDAY, AUGUST 8, 2007
12:00PM - 5:00PM Registration
1:00PM - 5:00PM TRAMS Back Office Introductory Training
1:00PM - 5:00PM ClientBase Introductory Training
1:00PM - 5:00PM ARC Specialist Review Session http://www.arccorp.com/forms/ops/doc21.pdf
1:00PM - 5:00PM Study Hall & Cyber Cafe
1:00PM - 1:45PM Mini Sessions  
  -- TRAMS CC Merchant
  -- TMA Email Marketing Overview
2:00PM - 2:45PM Mini Sessions  
  -- TRAMS Back Office: Agent Setup/Commissions/Statements/Reconcilation
  -- ClientBase: Customizing Your Trip Documents Using the Newest Version of ClientBase
3:00PM - 3:45PM Mini Sessions  
  -- TRAMS Back Office & ClientBase: From a Bookkeeper's Point of View
  -- ClientBase: Setting Up & Using Inventory
4:00PM - 4:45PM Mini Sessions  
  -- Maximize Your Marketing - The Next Step In Finding & Keeping Your Best Clients!
  -- Hosted CBB - The Ultimate Database Hosting Solution
5:30PM - 7:00PM Cocktails in the Lobby Bar (Cash Bar)
7:00PM - 10:00PM Dinner on your own  
   

 

THURSDAY, AUGUST 9, 2007
7:30AM - 8:30AM Breakfast On Your Own
8:00AM - 4:30PM Registration
8:30AM - 9:30AM General Session with Nolan Burris,
Sponsored by: ATAA
10:00AM - 11:15AM Breakout Sessions  
  -- Excel Spreadsheet Tips & Tricks with Nolan Burris,
Sponsored by: ATAA
  -- Pow Wow! Tech Issues
  -- TRAMS Back Office: Invoices
  -- ClientBase: Selling Leisure Travel to Your Corporate Clients
  -- ClientBase: Developing a Travel Agency Marketing Plan
10:00AM - 11:15AM Study Hall & Cyber Cafe
11:30AM - 12:45PM Breakout Sessions  
  -- Get Up & Google with Nolan Burris,
Sponsored by: ATAA
  -- Pow Wow! TRAMS Back Office
  -- TRAMS Back Office: Payments
  -- ClientBase: Going Paperless! Peer-to-Peer Training
  -- Marketing: Email Marketing Tips & Tricks
11:30AM - 12:45PM Study Hall & Cyber Cafe
12:45PM - 1:45PM Lunch on your own  
2:00PM - 3:15PM Breakout Sessions  
  -- It's a Fees For All with Nolan Burris,
Sponsored by: ATAA
  -- Pow Wow! Marketing
  -- TRAMS Back Office: General Ledger Overview & Setup
  -- ClientBase: Res Cards 1
  -- ClientBase: Handling Groups - One Owner's Tips & Techniques - Peer-To-Peer Training
2:00PM - 3:15PM Study Hall & Cyber Cafe
3:30PM - 4:45PM Breakout Sessions  
  -- ClientBase: Enhancements
  -- Pow Wow! TRAMS Back Office Interface & ClientBase GDS Integration
  -- TRAMS Back Office: Reports & Quality Control
  -- ClientBase: Res Cards 2
  -- TMA Setup, Scheduling & Operations
3:30PM - 4:45PM Study Hall & Cyber Cafe  
5:00PM – 7:00PM Technology & Marketing Tradeshow & Camp Cocktail Party  
7:00PM - 10:00PM Dinner on your own  
   

 

FRIDAY, AUGUST 10, 2007
8:00AM - 9:00AM Breakfast On Your Own
8:30AM - 3:30PM Registration
9:00AM - 10:00AM General Session with Scott Koepf  
10:30AM - 11:45AM Breakout Sessions  
  -- Habits are Habit Forming! with Nolan Burris,
Sponsored by: ATAA
  -- Pow Wow! TMA Marketing Success Stories
  -- TRAMS Back Office: Report Generator
  -- ClientBase: Live Connect
  -- TRAMS Back Office: General Ledger End of Month Routine
10:30AM - 11:45AM Study Hall & Cyber Cafe  
12:00PM - 1:00PM Lunch on your own  
1:00PM - 2:15PM Breakout Sessions  
  -- I Hate Microsoft Word! with Nolan Burris,
Sponsored by: ATAA
  -- Pow Wow! Reports
  -- TRAMS Back Office: Reconciliations
  -- ClientBase: Creating an Agent Sales Strategy
  -- TRAMS Back Office: Agency Credit Card
1:00PM - 2:15PM Study Hall & Cyber Cafe
2:30PM - 3:45PM Breakout Sessions  
  -- Futurama! Where is This Crazy Industry Going Next? with Nolan Burris, Sponsored by: ATAA
  -- Pow Wow! ClientBase
  -- TRAMS Back Office: Enhancements in the Latest Versions
  -- ClientBase: Using the Activity Manager to Manage Your Day
  -- TRAMS Back Office: Handling Groups
2:30PM - 3:45PM Study Hall & Cyber Cafe
3:45PM Adjourn  
4:00PM - 6:00PM SPECIAL SESSION: ARC Specialist Test