| Class Handouts in Adobe PDF format | |
| Class Handout coming soon. | |
| No Handouts | |
| 12:00PM - 5:00PM | Registration | |
| 1:00PM - 5:00PM | TRAMS Back Office Introductory Training | |
| 1:00PM - 5:00PM | ClientBase Introductory Training | |
| 1:00PM - 5:00PM | ARC Specialist Review Session | |
| 1:00PM - 5:00PM | Study Hall & Cyber Cafe | |
| 1:00PM - 1:45PM | Mini Sessions | |
| -- TRAMS CC Merchant | ||
| -- TMA Email Marketing Overview | ||
| 2:00PM - 2:45PM | Mini Sessions | |
| -- TRAMS Back Office: Agent Setup/Commissions/Statements/Reconcilation | ||
| -- ClientBase: Customizing Your Trip Documents Using the Newest Version of ClientBase | ||
| 3:00PM - 3:45PM | Mini Sessions | |
| -- TRAMS Back Office & ClientBase: From a Bookkeeper's Point of View | ||
| -- ClientBase: Setting Up & Using Inventory | ||
| 4:00PM - 4:45PM | Mini Sessions | |
| -- Maximize Your Marketing - The Next Step In Finding & Keeping Your Best Clients! | ||
| -- Hosted CBB - The Ultimate Database Hosting Solution | ||
| 5:30PM - 7:00PM | Cocktails in the Lobby Bar (Cash Bar) | |
| 7:00PM - 10:00PM | Dinner on your own | |
| 7:30AM - 8:30AM | Breakfast On Your Own | |
| 8:00AM - 4:30PM | Registration | |
| 8:30AM - 9:30AM | General Session with Nolan Burris, Sponsored by: ATAA |
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| 10:00AM - 11:15AM | Breakout Sessions | |
| -- Excel Spreadsheet Tips & Tricks with Nolan Burris, Sponsored by: ATAA |
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| -- Pow Wow! Tech Issues | ||
| -- TRAMS Back Office: Invoices | ||
| -- ClientBase: Selling Leisure Travel to Your Corporate Clients | ||
| -- ClientBase: Developing a Travel Agency Marketing Plan | ||
| 10:00AM - 11:15AM | Study Hall & Cyber Cafe | |
| 11:30AM - 12:45PM | Breakout Sessions | |
| -- Get Up & Google with Nolan Burris, Sponsored by: ATAA |
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| -- Pow Wow! TRAMS Back Office | ||
| -- TRAMS Back Office: Payments | ||
| -- ClientBase: Going Paperless! Peer-to-Peer Training | ||
| -- Marketing: Email Marketing Tips & Tricks | ||
| 11:30AM - 12:45PM | Study Hall & Cyber Cafe | |
| 12:45PM - 1:45PM | Lunch on your own | |
| 2:00PM - 3:15PM | Breakout Sessions | |
| -- It's a Fees For All with Nolan Burris, Sponsored by: ATAA |
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| -- Pow Wow! Marketing | ||
| -- TRAMS Back Office: General Ledger Overview & Setup | ||
| -- ClientBase: Res Cards 1 | ||
| -- ClientBase: Handling Groups - One Owner's Tips & Techniques - Peer-To-Peer Training | ||
| 2:00PM - 3:15PM | Study Hall & Cyber Cafe | |
| 3:30PM - 4:45PM | Breakout Sessions | |
| -- ClientBase: Enhancements | ||
| -- Pow Wow! TRAMS Back Office Interface & ClientBase GDS Integration | ||
| -- TRAMS Back Office: Reports & Quality Control | ||
| -- ClientBase: Res Cards 2 | ||
| -- TMA Setup, Scheduling & Operations | ||
| 3:30PM - 4:45PM | Study Hall & Cyber Cafe | |
| 5:00PM – 7:00PM | Technology & Marketing Tradeshow & Camp Cocktail Party | |
| 7:00PM - 10:00PM | Dinner on your own | |
| 8:00AM - 9:00AM | Breakfast On Your Own | |
| 8:30AM - 3:30PM | Registration | |
| 9:00AM - 10:00AM | General Session with Scott Koepf | |
| 10:30AM - 11:45AM | Breakout Sessions | |
| -- Habits are Habit Forming! with Nolan Burris, Sponsored by: ATAA |
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| -- Pow Wow! TMA Marketing Success Stories | ||
| -- TRAMS Back Office: Report Generator | ||
| -- ClientBase: Live Connect | ||
| -- TRAMS Back Office: General Ledger End of Month Routine | ||
| 10:30AM - 11:45AM | Study Hall & Cyber Cafe | |
| 12:00PM - 1:00PM | Lunch on your own | |
| 1:00PM - 2:15PM | Breakout Sessions | |
| -- I Hate Microsoft Word! with Nolan Burris, Sponsored by: ATAA |
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| -- Pow Wow! Reports | ||
| -- TRAMS Back Office: Reconciliations | ||
| -- ClientBase: Creating an Agent Sales Strategy | ||
| -- TRAMS Back Office: Agency Credit Card | ||
| 1:00PM - 2:15PM | Study Hall & Cyber Cafe | |
| 2:30PM - 3:45PM | Breakout Sessions | |
| -- Futurama! Where is This Crazy Industry Going Next? with Nolan Burris, Sponsored by: ATAA | ||
| -- Pow Wow! ClientBase | ||
| -- TRAMS Back Office: Enhancements in the Latest Versions | ||
| -- ClientBase: Using the Activity Manager to Manage Your Day | ||
| -- TRAMS Back Office: Handling Groups | ||
| 2:30PM - 3:45PM | Study Hall & Cyber Cafe | |
| 3:45PM | Adjourn | |
| 4:00PM - 6:00PM | SPECIAL SESSION: ARC Specialist Test | |