To help you get the most from your Summer Camp experience, we offer the following ways to select your individual classes:
By Skill Level – select one class in each time slot, based on the skill level shown to the left of each class title below.
By Track – if you are unsure, select a track from the options below, and the individual sessions are selected for you.
| All Levels |
| Beginner (New to Subject) |
| Beginner/Intermediate |
| Intermediate |
| Intermediate/Advanced |
| Advanced |
| Wednesday | |
|---|---|
| 1:00PM-5:00PM | Concurrent Training Sessions |
| — TRAMS Back Office Introductory Training | |
| — CLIA Seminar - Effective Presentation Skills (15 credits toward CLIA's Certification requirement) |
|
| — ClientBase Introductory Training | |
| — Live Connect Pavilion | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| Mini Sessions | |
| 1:00PM-1:45PM | — ARC - IAR 2.0 |
| 2:00PM-2:45PM | — TMA Your Email Marketing Program - Learning the Basics |
| 3:00PM-3:45PM | — ARC - IAR 2.0 |
| 4:00PM-4:45PM | — TMA Your Email Marketing Program - Learning the Basics |
| Thursday | |
|---|---|
| 10:30AM-11:15AM | Concurrent Training Sessions |
| NEW! | — TRAMS Back Office: Fundamental Tips, Tricks & Keystrokes |
| NEW! | — TRAMS Back Office: Tracking Client Balances When an Invoice is Not Available & General Ledger Enhanced Skills |
| — ClientBase: Closing More Sales | |
| NEW! | — ClientBase: Advanced Queries, Reports & Database Analysis |
| — CRM 101 - Understanding Relationship Marketing | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| — Live Connect Pavilion | |
| 11:30AM-12:45PM | Concurrent Training Sessions |
| NEW! | — TRAMS Back Office: Payments - Understanding the Basics |
| — TRAMS Back Office: TRAMS Credit Card Merchant | |
| — ClientBase: Using Activities to Manage Your Day | |
| NEW! | — ClientBase: Advanced Tips, Tricks & Keystrokes |
| — TMA Your Email Marketing Program - What is it and how you make it work? | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| — Live Connect Pavilion | |
| 2:00PM-3:15PM | Concurrent Training Sessions |
| — TRAMS Back Office: The World of Reconciliations | |
| — TRAMS Back Office: Enhancements in the newest version | |
| — ClientBase: Res Cards Part 1 | |
| — ClientBase: Open Forum | |
| — TRAMS Web Technology & Remote Access - The Ultimate Solution! | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| — Live Connect Pavilion | |
| 3:00PM-4:45PM | Concurrent Training Sessions |
| — TRAMS Back Office: General Ledger Overview & Setup - The Basics | |
| NEW! | — TRAMS Back Office: Payments & Cleaning Up Client Balances |
| — ClientBase: Res Cards Part 2 | |
| — ClientBase: Enhancements | |
| — TMA Your Email Marketing Program: Success stories - Learn from your peers! | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| — Live Connect Pavilion | |
| Friday | |
|---|---|
| 10:30AM-11:45AM | Concurrent Training Sessions |
| — TRAMS Back Office: General Ledger & End of Month Routine - The Basics | |
| — TRAMS Back Office: Tips & Tricks for The Experienced User | |
| — ClientBase: Live Connect to Booking Engines | |
| NEW! | — ClientBase: Develop an Effective Marketing Strategy |
| — SQL Basics | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| 1:00PM-2:15PM | Concurrent Training Sessions |
| — TRAMS Back Office: Fundamental Reports & Quality Control | |
| — TRAMS Back Office: Open Forum For Sharing Successes & Techniques | |
| — ClientBase: Real Tips on Establishing & Strengthening Client Relationships | |
| — ClientBase: Inventory Manager | |
| — TRAMS Back Office & ClientBase: Automate Procedures | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| 2:30PM-3:45PM | Concurrent Training Sessions |
| — TRAMS Back Office: Fundamental Report Generator | |
| — TRAMS Back Office: Multi Location Agency: Merging Databases and More! | |
| — ClientBase: E-Mail Marketing | |
| — ClientBase: Putting it all Together (Lifecycle) | |
| — TRAMS Back Office & ClientBase: Enhanced Group Management | |
| — Study Hall with ClientBase, Back Office, TMA, and ARC | |
| Wednesday, August 9th |
| Thursday, August 10th |
| Friday, August 11th |
| Track #1: Anyone new to ClientBase | |
|---|---|
| 1:00PM-5:00PM | — ClientBase: Introductory Training |
| 10:00AM-11:15AM | — ClientBase: Closing More Sales |
| 11:30AM-12:45PM | — ClientBase: Using Activities to Manage Your Day |
| 2:00PM-2:45PM | — ClientBase: Res Cards Part 1 |
| 3:00PM-4:15PM | — ClientBase: Res Cards Part 2 |
| 10:30AM-11:45AM | — ClientBase: Live Connect to Booking Engines |
| 1:00PM-2:15PM | — ClientBase: Real Tips on Establishing & Strengthening Client Relationships |
| 2:30PM-3:45PM | — ClientBase: E-Mail Marketing |
| Track #2: Marketing & Sales Skills | |
|---|---|
| 2/4PM (45 Mins) | — TMA Your Marketing Program - Learning the Basics |
| 10:00AM-11:15AM | — ClientBAse: Closing More Sales |
| 11:30AM-12:45PM | — TMA Your Marketing Program: What is it and how you make it work |
| 2:00PM-2:45PM | — ClientBase: Open Forum for Power Users |
| 3:00PM-4:15PM | — TMA Your Email Marketing Program: Success stories - Learn from your peers |
| 10:30AM-11:45AM | — ClientBase: Develop an Effective Markting Strategy |
| 1:00PM-2:15PM | — ClientBase: Real Tips on Establishing & Strengthening Client Relationships |
| 2:30PM-3:45PM | — ClientBase: Putting it all together |
| Track #3: Anyone New to TRAMS Back Office | |
|---|---|
| 1:00PM-5:00PM | — TBO: Introductory Training |
| 10:00AM-11:15AM | — TBO: Fundamental: Tips/Tricks/Keystrokes |
| 11:30AM-12:45PM | — TBO: Payments - Understanding the Basics |
| 2:00PM-2:45PM | — TBO: The World Reconciliations |
| 3:00PM-4:15PM | — TBO: General Ledger Overview & Setup - The Basics |
| 10:30AM-11:45AM | — TBO: General Ledger & End of Month Routine - The Basics |
| 1:00PM-2:15PM | — TBO: Fundamental Reports & Quality Control |
| 2:30PM-3:45PM | — TBO: Fundamental Report Generator |