ClientBase is the second generation of ClientBase, the travel
industry's first Client Database and Agency Information Manager.
This greatly enhanced program incorporates the popular features that
provide invaluable customer and vendor information with the click of
a button and adds next generation booking and data management capabilities.
ClientBase is an easy-to-use, Windows-based software program
that gives your selling agents instant access to the information they
need to build lasting relationships and provide outstanding service
to your customers. With ClientBase you can quickly turn a cruise
or a tour promotion into a direct marketing campaign, by finding all
interested clients and prospects in the database looking for the product
you are selling.
Key
ClientBase Enhancements
- The Electronic
Reservation Card
- Now the industry has a well-organized place to manage all the
details of non-CRS bookings...from inquiry through booking to departure
including preparing custom itineraries with graphics. Connect -
live - with various 3rd party booking software to make your reservation
and import the results into ClientBase.
- Res Card
Invoicing - Push a button and you have an attractive invoice
to hand to a client, while you've automatically sent that invoice
direct to TRAMS Back Office accounting! No more handing a CRS style
invoice to a client who just booked a Trans-Canal Cruise and no
more frustrating formats and accounting lines to get it into your
back office system either!
- All-In-One
Database - ClientBase utilizes the same database as TRAMS Back
Office. Imagine finally being able to store and access ALL agency
data.Operational, Marketing, Management and Financial in just one
place! Easy target marketing based on client history and
client preferences.
Major
Features
With
ClientBase, you can slice, dice and rearrange clients by travel
preferences and travel history giving you an unbeatable edge in promoting
and marketing your travel products and services. The software features:
| Immediate
access to TRAMS Back Office profiles |
Agents
view client history at their desktop |
| Import
or export data from/to other sources |
Inquiry
into payment history for clients and vendors |
| Res-Card
for tracking all trip reservations |
To-Do
Lists & Alarms for contact management |
| Links
to on-line booking engines & imports reservation details |
Day,
Week & Month-at-A-Glance calendars |
| Offers
various itineraries, invoices and statements |
Global
modification of data |
| Invoicing
driectly to TBO without data entry in CRS |
Ability
to monitor changes to database real time |
| Flexible
queries and ability to save as folders for re-use |
Client-Server
technology |
| Data
merge to labels, documents & reports |
Enhanced
user security features to protect your lists |
| Profile
data moves to PNR - replaces CRS Profiles |
Real
time results tracking of marketing activities |
| Customized
tables for storing client preferences |
Runs
on CRS terminals or your own hardware |
| Customized
template letters for various communications |
Database
can be networked with most agents |
| Blast
e-mails |
Total
Scalability ... one user to more than 100 |
NOTE TO CURRENT CLIENTBASE & TRAMS BACK OFFICE USERS
ClientBase builds on most of the existing features
in all versions of ClientBase. ClientBase and TRAMS data will be merged
into one database. Profiles, contacts and marketing information will
be converted and merged into your existing TRAMS Back Office profiles.
Annual
Subscription
Our annual subscription plan bundles software updates, help, training,
and communication into one comprehensive package. A subscription also
provides you with frequent enhancements and eliminates the need for
you to buy new versions of the software every year. The subscription
renewal is for 12 months, and includes:
| New
upgrades to ClientBase |
Phone,
fax and e-mail support |
| Maintenance
updates |
Access
to support information via website |
|
Documentation
(via electronic
or printed format) |
Newsletters
and other communications |
| Unlimited
innovative training |
Flexible
per user pricing, add agents as you grow |
ClientBase
will continue to evolve; exciting new features are in development
along with enhancements to existing ones, and we'll continue to make
adjustments for CRS and technology improvements. Renewing your subscription
ensures you will receive all the program enhancements, technical support,
unlimited training and information we have to offer.
Pricing
and Terms
Our annual subscription plan, which bundles software, training, support
and enhancements is included with every order. (Note: separate fees
may apply for non-networked branches). Please contact a Sales
Representative for more information. See order form for payment
options.
| No.
of Users* |
Price Per Month
|
|
0 - 8 |
$90 |
|
9 - 25 |
$90 + $10 per additional user above 8 |
|
26 - 100 |
$260 + $9 per additional user above 25 |
| 101
- up |
$860 + $8 per additional user above 100 |
* Ask about bundled
prices for ClientBase and TRAMS Back Office.
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a ClientBase Tour
|
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