Cost Effective
The following outlines the effective cost for various service fee transactions with Trams plans.

Trams has formed alliances with credit card processing companies, to bring you competitive rates and an easy to use interface to process your merchant credit card service fees and other transactions.

The CC Merchant Reconciliation under Payments/Reconciliation/CC Merchant Reconciliation takes the CC Merchant payments from Trams Back Office (TBO), verifies them and sends them electronically to your credit card processor. Your credit card transactions are then processed and sent back to Trams Back Office, where TBO clears the processed items and creates the payment and the journal entry to record the activity in the General Ledger.

Current Processors:

• Pinnacle Payment Solutions - Processing for US and Canadian agencies including the UATP Card

  Note: New sign-ups must be on the 3.00.00 version of TRAMS Back Office to be able to process their transactions using the 'Pinnacle PPS' option in that version.

• Cardservice International (CSI) - Processing for US agencies

  Note: For new CSI users, please pass along to Cardservice International that you will be processing your transactions from T Back Office and will need a username and password for an EFSNET account, and NOT a Linkpoint account. Without the correct usernamer and password for an EFSNET account you will not be able to successfully process your CC Merchant transactions.

• National Transaction Corp (NTC) - Processing for US and Canadian agencies
  
  Note: New subscribers must be on TBO version 3.01.00 or higher. Once the sign-up process is complete, you will be given a bank ID and Terminal ID. Use the Bank ID as the username and the Terminal ID as the password. Additional setup instructions are available in the TBO help files (version 3.01 or higher).

Preparing to Use Merchant Credit Card Transactions

Some preparation is required to begin using this software. Since credit card processing is financially related, the application process includes completing a form that is submitted electronically to Pinnacle Payment Solutions or CardService International (CSI). You will receive all necessary authorization materials from the companies and upon approval; you will receive a user name and password.

To obtain an application form for National Transaction Corp. (NTC) please contact Jerry Miller, jmiller@nationaltransaction.com.

The program uses the CC Merchant form of payment from TBO that distinguishes credit card payments processed by the vendor from those that are processed by the agency. This software will only query those records that have CC Merchant as the form of payment.

CC Merchant payments are captured in TBO by entering the payments in ClientBase, or through Interface from your Front Office by using the formats outlined in the Trams Back Office Interface Guide for your particular reservation system. The formats consist of one or two "accounting" lines that are entered, in addition to any descriptive entries in the Passenger Name Record. The accounting entry will correctly identify (but is not limited to) the following data:

• Booking Amount
• Commission
• CC Merchant form of payment
• Credit Card Number and Expiration Date
• Vendor
• Travel Type

More detailed setup information may be found here.??

Sabre Card Services Customers:

For those customers using Sabre Card Services for their CC Merchant Processing, click here for reconciliation procedures within Trams Back Office.

Access a Recorded Training on Sabre Card Services Reconciliation in Trams Back Office. (You need a WebEx Player to view recording.)