The TRAMS Platinum Partner Program is one where TRAMS Inc. partners with third party companies that have products and services that work with, and complement, our TRAMS Back Office and ClientBase products. These companies have products and services used by a number of our customers who have provided us with good, positive feedback. Our customers are both happy with the product and service, and have had good experiences working with these companies.

From time to time, we will alert you to changes in existing Platinum Partner products and new Platinum Partner additions. The following are some of the recent changes and additions.

1. Pinnacle Payment Solutions has recently added capability to their CC Merchant Processing for the processing the UATP credit card. (Requires TBO 2.09.03.) If you need to process UATP cards, you would just need to add UATP as a new card type, under Utilities|Setup|CC Processors. The UATP CC Merchant Payment it created the same as any other CC you are going to process. When going to the CC Merchant Reconciliation Screen, select only UATP as the Included Card, and process those transactions as long as the processor you select is Pinnacle. Both charges and refunds may be processed.

For more information on Pinnacle Payment Solutions and processing rates for the UATP card, contact Pinnacle at:
Phone: 877.267.0099
E-mail: info@pinnaclepayment.com
Web Site: www.pinnaclepayment.com

2. Cardservice International (CSI)
Cardservice International (CSI) is a new CC Merchant Processor addition to the Platinum Partners list. CSI offers an automated CC Merchant payment solution through TRAMS Back Office for all major credit cards. (Requires TBO 2.09.03.) CSI has remained at the forefront of the merchant processing industry – processing more than $12 billion in annual credit card volume and more than 125 million transactions annually. CSI provides flexible, robust and secure products and services that enable merchants to accept nearly all types of electronic payments.

To learn more about opening a merchant processing account with Cardservice International today, please call 800-617-5009 to speak with the CSI – TRAMS Partnership Sales Representative, or go on-line at www.travelpayments.com. General Information on Cardservice International may be found at www.cardservice.com.

3. rePORTAL
rePORTAL is a new Platinum Partner Listing for web distribution of Crystal Reports. This cost-effective web distribution solution for Crystal Reports is a complete web portal that allows you to easily publish and manage your Crystal Reports without the high cost or subscription requirements associated with similar solutions. Using rePORTAL, you can now offer real-time information to all your employees, agents and clients on a self-serve basis. Log in at any time of the day or night, from anywhere, and generate real-time reports to your browser.

To learn more about rePORTAL, or to schedule a web demo, please visit them or contact them at:
Shahrabani + Associates, LLC
Tel: 925-377-6107
General Information: info@shahrabani.com