Welcome to e.SmartNews Winter 2005 Edition



myTRAMS - Your TRAMS Profile

myTRAMS, your personalized link to the TRAMS Web site and information system, has been enhanced and updated. If you have not been to myTRAMS lately - or ever - now is the time to acquaint yourself with this beneficial feature you get as a TRAMS, Inc. client. In myTRAMS you can get access codes, view and update your profile, sign up for trainings and much more. To access your TRAMS account information with myTRAMS, go to www.trams.com and Select Support | myTRAMS from the main menu.

If you have never created an account before use the "Sign up now" link. If you have an account and don't know your password, just insert the primary e-mail address for your agency and the password will be sent to that email address. If you enter one that myTRAMS cannot find it will tell you how to contact us to update our records.

Latest Version
If you have not already upgraded, our latest software versions are:

ClientBase Plus 2.09.03
This version includes: Ability to import reservations from Northwest Airlines through www.worldagentdirect.com, PNR Import from Amadeus, CruiseXpress Live Connect, Ability to void an invoice generated from a rescard from ClientBase, and much more!

TRAMS Back Office Version 2.06.00
This version includes: Ability to create "Adjustment Invoices" for Supplier and Comm Track Invoices. "Ticket Type" and "Original Ticket Type" fields are now available for Non-ARC Supplier/Comm Track bookings. You will also find a new "Bank Reconciliation from File" feature, and much more!

Employee News


We have three new employees: Cristina Lim and Derrick Mokedi both started in October. Jose Joaquin joined us in December. Cristina joined TRAMS Admin. Department, doing assorted duties including reception. Both Derrick and Jose joined the TRAMS Quality Assurance Department as software testers. We welcome them all to the TRAMS family.