Welcome to e.SmartNews Summer 2004 Edition



What's the Latest in TRAMS Training?

For new TRAMS Back Office users, the live TBO Overview WebEx class is used as a starting point to implement the program. This class is a prerequisite to attending the 2-day hands-on training at one of our training centers.

Need more instruction on ClientBase Plus Res Cards?


Learn about our 1-day hands-on Advanced Res Card training class at one of our training centers. If you can't attend the hands-on class, sign up for the 5 specially designed Res Card Live WebEx classes: Res Cards - Part 1, 2, 3; Inventory Manager: Overview and Setup, and Inventory Manager: Using Res Cards to Pull from Inventory.

Announcing TRAMS IC/Host Export Utility


The TRAMS IC/Host Export Utility is designed for independent contractors (IC) and host agencies to share data more efficiently. IC's using the host's GDS create invoices marked with their own IC code which are then interfaced by the host into the host's TRAMS Back-Office (TBO) database. This utility gives the Host the ability to transfer these interfaced invoices to the IC for importing into their IC copy of TRAMS Back Office. An IC must have a copy of TRAMS Back Office to receive records from a host agency using this utility. The utility also allows IC's, using ClientBase to create invoices, to export those invoices and share them with the host agency.

Employee News


This quarter we have two new employees: Danny Tran and Susan Diaz. Danny joined the TRAMS Testing Department in June. Susan started with TRAMS July 19th and will be our new receptionist. We welcome them both to the TRAMS family.