Trams Back Office Getting Started
New to Trams Back Office? We have learned from lots of experience that proper preparation makes the TBO implementation process easier.
Getting Started with Trams Back Office
Getting started with Trams Back Office can be completed in 6 steps.
Step 1: Implementation Checklist
Start the implementation process by printing out the Implementation Timeline and Checklist for Your Reservation System, which is a step-by-step guide to prepare your agency to use TBO:
Amadeus
Apollo/Galileo
Sabre
Worldspan
Don't have a Reservation System? Click here for your checklist.
Step 2: Installation
You should have received a Welcome Email containing installation details. A Trams Implementation Specialist will be contacting you to help you install and start training.
Step 3: GDS Setup
If you are planning to Interface invoices from your GDS to Trams Back Office, read through the Interface Format Guide, and set up a phone appointment to be guided through the process of setting up your GDS to interface with Trams Back Office. Below are the GDS Interface Guides available to you.
- Apollo/Galileo Interface Guide
- Amadeus Interface Guide
- Sabre Interface Guide
- Worldspan Interface Guide
- Interface Appointment Request Form
Step 4: Training
Now that you are set up, it's time to learn how to use Trams Back Office to streamline your accounting and back office procedures. Here are just a few of the training options available to you.
- Read the Trams Back Office Pre-Training Tutorial to familiarize yourself with your new program.
- Register for the Trams Back Office Overview live WebEx Class.
- Continue taking additional WebEx training classes found on WebEx Calendar.
- Visit our library of Recorded Trainings and Documentation to learn and brush up on your skills. They are available 24 hours a day/7 days a week.
- Need more assistance? Contact a Trams Certified Consultant.
- Schedule virtual training for agency at training@trams.com.
Step 5: Setup the Core Reports
The backbone of Trams Back Office are the Core Reports. Read through the Step-by-Step Instructions on this process or set up a phone appointment for assistance by emailing support@trams.com.
Step 6: Continue to get WebEx or training at our TMU Conference.
Congratulations! You are well on your way to using Trams Back Office.