Revenue

ClientBase Windows

Offer personalized service every time you talk with a customer by managing your data centrally with the leading Customer Relationship Management (CRM) tool for agencies.

ClientBase Windows is the dedicated CRM tool designed specifically for travel agencies to provide complete profile, contact and trip management abilities. As part of the Sabre Red Revenue Suite, ClientBase Windows provides the information and efficiencies for agents to develop and maintain client relationships, as well as increase productivity and perform all agent and agency processes.

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Key Benefits

  • Enhance your customer relationship management capabilities
  • Increase efficiency and productivity in your office
  • Deliver unbeatable customer service and increase agency revenues
  • Drive greater effectiveness in marketing
  • Maximize the turnkey marketing campaigns offered by ClientBase Marketing Services

 

Demos & Screenshots

ClientBase Windows Overview
ClientBase Windows Overview

Features

ClientBase gives you detailed client and vendor profiling abilities. It also contains elaborate query and reporting features that allow you to:

  • Spot trends, discover new niches and gain better insight of your business with dashboard reporting. See more details below.
  • Manage trip details including reservations, agent to-do lists, itinerary printing and invoicing, and inventory management with the Res Card feature.
  • Merge profile data directly into the PNR or import PNR segment details into ClientBase.
  • Reduce steps when booking with leisure suppliers by seamlessly passing client data over with one click.
  • Stay in touch with your clients by sending greetings and reminders at regular intervals via TouchBase.
  • Use the same database as the Trams Back Office system for ultimate insight and efficiency
  • "Sync Copy" a primary database for use by agencies with multiple locations with Trams Multi-Synchronization

Dashboard Reporting

Gain understanding and better insight into what is going on with your business by studying the data provided by dashboards within ClientBase®. Just like a car dashboard, the agency dashboard feature provides significant data at a glance to:

  • Discover strength and weaknesses within your day-to-day operations.
  • Measure the effectiveness of your marketing.
  • Develop good habits among the staff at your agency.
  • Analyze sales data by travel types, new Res Cards, active Res Cards and Res Card cycles.
  • Find out your business' top 10 marketing codes.

The Dashboard Manager contains four sections:

  • Agency bulletin -display announcements and other important information to all agents in the agency.
  • Find a profile - Quickly query a profile and/or type of profile
  • My to do list - Agents "To Do" list is displayed for easy viewing
  • Report results - view pre-designed Crystal dashboard reports

Pricing and Special Offers

Contact your Sales Representative for more information and about bundled discounts!

Technical Requirements

Click here to download Technical Requirements.

Access and Availability

Available Now (United States, Canada, United Kingdom, Australia, and Asia/Middle East/Africa)

Short Tip Demonstrations


Recorded Training

IMPORTANT NOTE: The Recorded Tranings utilize 2 types of WebEx players. You NEED to download both players to hear Recorded Trainings. (This is a one-time installation.) If you experience difficulty opening the selected recording and are currently on Microsoft Internet Explorer, go to Tools | Internet Options | Privacy | Advanced and check "Override automatic cookie handling" and check "Always allow session cookies." Press OK twice to save. Close your browser and reopen.

Download the WebEx Player for wrf files - recording will stream automatically when clicking on file.

Download the WebEx Player for new arf files - recording will download into temporary directory and then play when clicking Open.