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Section II - Class 1: Invoice Query	Download
Designed for: Bookkeeper	Time: 4.50 minutes
Description: Detailed review of the query capabilities to search for an existing invoice.	Level: New user Beginner Suggested class order: 1
Section II - Class 2: Anatomy of an Invoice	Download
Designed for: Bookkeeper	Time: 13.18 minutes
Description: Detailed review of a sales invoice (air and non-air) including creation of a manual invoice.	Level: New user Beginner Suggested class order: 2
Section II - Class 3: Anatomy of a Refund Invoice	Download
Designed for: Bookkeeper	Time: 4.50 minutes
Description: Review of the two methods to capture refunds: manual and automated, using original sales invoice.	Level: New user Beginner Suggested class order: 3
Section II - Class 4: Anatomy of a Debit/Credit Invoice	Download
Designed for: Bookkeeper/ARC Preparer	Time: 5.21minutes
Description: Review of creating debit and credit memos (2 methods) including application in ARC report.	Level: New user Beginner Suggested class order: 4
Section II - Class 5: How to Enter a Spoiled Ticket/Invoice	Download
Designed for: Bookkeeper	Time: 1.57 minutes
Description: Review of how to add spoiled tickets or invoices for tracking purposes.	Level: New user Beginner Suggested class order: 5
Section II - Class 6: Printing RENs	Download
Designed for: Bookkeeper	Time: 1.20 minutes
Description: Review of preparing and printing automated RENs.	Level: New user Beginner Suggested class order: 6
Section II - Class 7: Finance Charges	Download
Designed for: Bookkeeper	Time: 3.56 minutes
Description: How to apply finance charges globally to invoices.	Level: New user Beginner Suggested class order: 7
Section II - Class 8: FAQ: How Do I Modify and Invoice?	Download
Designed for: Bookkeeper	Time: 3.43 minutes
Description: How to edit an invoice in TRAMS Back Office.	Level: New user Beginner Suggested class order: 8
Section II - Class 9: FAQ: How Do I Void/Unvoid an Invoice?	Download
Designed for: Bookkeeper	Time: 3.59 minutes
Description: How to void/unvoid an open Invoice or Booking or an invoice with Client and or Vendor Payment.	Level: New user Beginner Suggested class order: 9
Section II - Class 10: FAQ: How Do I Send Record Locator Information to Support or Interface?	Download
Designed for: Bookkeeper	Time: 3.13 minutes
Description: Three ways to transmit Record Locator Information from TRAMS Back Office to support or interface.	Level: New user Beginner Suggested class order: 10
Section II - Class 11: FAQ: How Do I Transfer and Invoice and/or Payment from one Profile to Another?	Download
Designed for: Bookkeeper	Time: 4:35 minutes
Description: Directions on transferring invoice and/or payments between profiles when there is duplicate profile.	Level: New user Beginner Suggested class order: 11
Section II - Class 12: FAQ: How do I query an Invoice by Using the Ticket Number?	Download
Designed for: Bookkeeper	Time: 0:47 minutes
Description: Find an invoice using a ticket number as selection criteria.	Level: New user Beginner Suggested class order: 12

View a listing of all our Recorded Trainings