Welcome to e.SmartNews Winter 2003 Edition


Happy New Year

Our TRAMS Family would like to wish you and your family a very Happy and Healthy 2004. We have enjoyed working with you in 2003 and look forward to a prosperous new year together!

ClientBase Quick Start

TRAMS is very excited to announce our ClientBase Plus Quick Start Training program. We have been listening to your feedback and have developed a easier way to help you train your staff and get started using ClientBase Plus. The program is made up of 5 short easy-to-use lesson plans that get your agents trained to use the 5 key features of the program. We get you agents in to the program and get them hooked so you maximize the benefits that ClientBase Plus has to offer. Visit our Quick Start page to learn more or Join our Getting Started with ClientBase Plus class, scheduled for January 5th. Our 2 day training courses are incorporating this new training program and philosophy. We have received outstanding reviews on our recent trainings in Los Angeles using Quick Start.

Employee News

Congratulations to Martin Garcia on the arrival of his son, John Martin Garcia born November 12, 2003. This is extra exciting news since John is the first boy out of 5 children. There are two more babies on the way early 2004. Next news letter we should have news of Cynthia Becerra's new baby and Andre Smith's new baby.